Quality management system | Горный Университет

Quality management system

Head of department

Vasiliev Vladimir Evstigneevich,


Часы работы:
пн -  чт 8:30 – 17:15,
пт         8:30 – 16:15.
В настоящее
время в составе
7 сотрудников

To ensure the quality improvement of academic and research activities in accordance with “Schedule of internal audits” the internal checks are performed.

The audit items and due dates the audit items (university QAS processes; departments involved into these processes; monitored items of international standard GOST R ISO:9001:20008) are defined in the schedule. The list of specific items is registered in “The Internal Audit Registry”. The leading specialists of temporary and permanent quality committees, Faculty and departments representatives responsible for quality are involved into process audits.

Based on the audit results the recommended guidelines and corrective actions for quality improvement of the audited process are developed.

In accordance with QAS requirements all corrective actions requests and recommendations are documented in pursuance of internal regulations of university QAS. 

We conduct annual questionnaire survey of lecturers and students. Basing on statistical analysis of questionnaire results and audit findings the lecturers’ performance levels for each work area are determined and corrective actions for individual and department levels are developed.

During audit of research and development departments we monitor the function of R&D activities organization process, following the documented procedures for R&D activities, presence and status of R&D problem solving method, personnel capacity, and status of experimentation facilities and maintaining processes.

Based on the audit results we develop improving proposals for experimental facilities of R&D activities and examine the reasons causing R&D activities quality deviation and develop relevant corrective measures.

The monitoring of university key performance indicators through time will enable to do the forecasts and make suggestions for improvement of university quality management system and structure.

The special attention is paid to quality of learning resources, rules and regulations compliance.

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