References and useful links

 

Periodic literature — journals

  1. “Standards and quality”
  2. “Quality management methods”
  3. “Quality. Innovations. Education”
  4. “Business improvement”

References

  1. Abchuk V.A., Timchenko V.V., Trapitsyn S.Y. Management. Text book. – StP.: “Knizhny dom”, 2008. – 485 p.
  2. Adzies I. Managing changes / Trans. from Engl. — StP.: Piter, 2008. – 224 p.
  3. Adler Y.P., Schepetova S.E. Quality economy system. – M.: Standards and quality, 2005. – 184 p.
  4. Aristov O.V. Quality management. Text book. – M.: INFRA-M, 2007. – 240 p.
  5. Basovsky L.E., Protasiev V.B. Quality management: text book. — M.: INFRA-M, 2005.
  6. Bordovsky G.A., Nesterov A.A., Trapitsyn S.Y. Quality management of educational process: monograph. — StP.: publ. RSPU n.a. A.I. Gertsen, 2001.
  7. Vasislieva E.Y., Granichina O.A., Trapitsyn S.Y. Teaching staff rankings in universities: Teaching aid. – StP.: RSPU n.a. A.I. Gertsen, 2007. – 159 p.
  8. Vasilkov Y.V., Iyants N. Statistical methods in organization management: available to everyone. – M.: RIA “Standarty i kachestvo”, 2008. – 280 p.
  9. Veniaminov V.N. Quality in non-state universities. – StP.: publ. Polytechnic university, 2005. – 243 p.
  10. Gerasimova E.B., Gerasimov B.I., Sizikin A.Y. Quality management. – M.: INFRA-M, 2007. – 256 p.
  11. Golubeva T.G. Methodology of projects implementation in reorganization of business processes. Lectures. – M.: Fund “European quality center”, 2006. – 48p.
  12. Druker P. Management tasks in XXI century. – M., 2004.
  13. Inyats N. Small quality encyclopedia. 3 parts. Part 3. Modern history of quality / under ed. Y.V. Vasilkova and N.N. Aniskina / transl from Croatian by L.N. Belinkaya. – M.: RIA “Standarty i kachestvo”, 2003. – 224 p.
  14. Quality in civilization history. Evolution, tendencies and prospective / under ed. of J. Juran. – M.: RIA “Standarty i kachestvo”, 2004. – 208 p.
  15. Higher education quality // Standards and quality. – 2002, № 4.
  16. Control and assessment of education quality. – RSPU, 1998.
  17. Korotkov E.M. Education quality. – M., 2002.
  18. Korotkov E.M. Education quality management: teaching material for universities. — M.: Academic project. Mir, 2006. – 320 p.
  19. Short dictionary of terminology in quality management of higher and vocational. – StP.: StRSETU «LETU», 2006. – 44 p.
  20. Kume Kh. Statistic methods in quality improvement. /Transl from Engl with foreword of Y.P. Adler, L.A. Konoreva — M.: Finance and statistics, 1990.
  21. Levshina V.V. Buka E.R. Quality management system formation in university: Monograph. – Krasnoyarsk: SibSTU, 2004. – 328 p.
  22. Loganina V.I., Fedoseev A.A. Quality systems. Teaching aid – Penza: Penza State University of Architecture and Construction, 2005. – 150 p.
  23. Maslov D.V. From quality to perfection. Useful model EFQM – M.: Standards and quality, 2008. – 152 p.
  24. Quality management in educational institutions. – LETU, 2003.
  25. Management, marketing and economics of education: teaching material / under ed of A.P. Egorshin. — N. Novgorod: NIMB, 2001.
  26. Meskon M., Albert M., Khedouri F., Management principles. — Moscow: Delo, 1994.
  27. Methodic guidelines for implementation of typical quality system model into educational institution // Azarieva V.V., Kruglov V.I., Puzankov D.V., Sobolev V.R. – StP.: StRSTEU, 2006. 408 p.
  28. Mishin V.M. Quality management: Teaching materials for universities, — M.: UNITI-DANA, 2005. – 463 p.
  29. National doctrine in RF education. — M.: RF Ministry of Education, 2000.
  30. New quality of higher education in modern Russia (content, mechanisms, implementation, short-time and long-time prospects). Concept program approach // works of research center. Edited by Selezneva N.A., Subetto A.I. — M., 2005.
  31. Okrepilov V.V. Quality management. 2 volumes. – StP.: Nauka, 2007. – vol. 1  – 505 p., vol. 2 — 654 p.
  32. Okrepilov V.V. Dictionary of terminology and definitions in quality economics and management. — StP.: Nauka, 2007. — 214 p.
  33. Higher education quality assessment: foreign experience: teaching aid / Artemieva T.V., Gromova L.A., Timchenko V.V., Trapitsyn R.Y., Piskunova E.V., Sharri T.G.; edited by R.M. Shillov. – StP., RSPU n.a. A.I. Gertsen, 2007. – 163 p.
  34. Reznik R.D., Vasin C.M., Sazykina O.A. Formation, training and development of management personnel of higher education institution in conditions of market economy: Monograph / edited by d.e.s. R.D. Reznik. — Penza: PGASA, 2003.
  35. Guideline for application of ISO 9001:2000 in training and education. Translated by A.L. Raskin. — M., RIA Standards and quality, 2002.
  36. Timchenko V.V. Implementation method of quality management project in university – StP.: RGPU n.a. A.I. Gertsen, 2008. – 127 p.
  37. Chernikova T.V. Educational institution development management. – M.: TC Sfera, 2005. – 304 p.
  1. http://www.quality.edu.ru – information and reference portal for support of QAS of Federal service on Education and Science.
  2. http://www.gost.ru/ – official page of Federal agency of technical regulation and standardization.
  3. http://www.quality21.ru – portal “Quality XXI century” (MIEM).
  4. http://www.eoq.org/ – European organization for Quality website.
  5. http://www.iaf.org/ – website of International Accreditation Forum.
  6. http://www.eqc.ru – website of European Quality Center (Moscow)
  7. http://www.iso.org/ – ISO website.
  8. http://www.efqm.org – Internet portal of European Fund of Quality Management (EFQM).
  9. www.iqnet-certification.com – Internet-portal of International Certification Network IQNet.
  10. http://www.stq.ru – website of publishing house Standards and Quality.
  11. http://www.window.edu.ru – Information and reference portal “United window for educational resources”.
  12. http://www.informika.ru – portal of State research and development institution of IT and telecommunications (FSI SRDI IT&T “Informika”)
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